Customer Support form templates

FormTitan for New Customer Marketing Research is a ready-to-use template which can be used for multiple marketing research purposes. If the form is good for you as-is, simply select and publish. Within less than a minute it's yours, up and running!

What can I do with the New Customer Marketing Research survey template?
Conducting a new customer survey is a great practice. Such survey can help in getting better insight into how do customer hear about you in the first place. You can also learn how much have they used your service or product and how do they feel about it.

Do I need to make any changes to the template?
You can use the template as is, or add and remove elements as you find necessary.
E.g. add or remove questions or use dropdowns instead of radio buttons. If you want to capture text for open ended questions, simply add a text box at the bottom of the form. Feel free to use the form with other themes out of our list, or make your own layout changes, add your colors, logo, etc.

How do i add advanced features to the template?
You can add functionality tailored to your needs to any element within the form.
For example, you can use logic to show tailored message only to customers who indicate that they had little or no usage for your product / service. Such a message could be an invitation to an online webinar, or any other type of promotion you want to run.

Can I integrate my forms with Salesforce?
Sure you can. and it's easy too. with zero coding you can add a bi directional read and write integration to make your form sync with your Salesforce data.

How do i get the submitted data?
By default you will be getting all submissions directly to your mailbox. You can easily customize these emails from within our form builder. Furthermore, you can use our built-in integrations to push your data into other services of your choice.
E.g. you can collect all your evaluations in a document or spreadsheet within your google drive