Best Form Builder and Payment Processing Out There!!!!
I have used, tried, and had demos for so many form softwares that I had given up! Then I found FormTitan and my world changed. The two biggest reasons I say this is because of the functionality of the application itself and the level of customer support that is provided. A FEW details are below however be aware that because the application offers so much flexibility it would not be easily used by someone who does not have at least a basic background in software, processes, logic, etc. without help from FormTitan. I would consider myself a mid to senior level developer and I needed some help to initially get off the ground but once I did the sky was the limit.
Functionality: Not just "push" functionality but also "get" functionality. Our organization has very complex CRM requirements and business processes. This is the only app that not only provides the complex "push" functionality to SF that we need but it also provides the same level of "get" functionality to SF...this is extremely rare and absolutely required to develop complex matching criteria to accounts, contacts, and other standard or custom objects. Payment processes and payment options are robust. There are a number of payment processors available but the best part is that the recurring donation/payment options are also usable (this is specifically important for all the non-profits that use PayPal). Combined with the "get/push" functionality mentioned above, the processors and options provided in the application allow us to do everything from accept donations, recurring donations, request payments from fundraising event pledge cards, etc...then have all that data connect from the processor back to SF..
Customer Support: Always answers emails within the 24 hours but most often they respond within 5-10 minutes, has provided in depth assistance with troubleshooting form issues (email, online chats), and open to improvements/upgrades and releasing in weekly upgrades.